“Change is the only constant.”
– Heraclitus, Greek philosopher –
What was true more than 2,000 years ago is just as true today. We live in a world where “business as usual” is change. New initiatives, project-based working, technology improvements, staying ahead of the competition – these things come together to drive on going changes to the way we work.
Whether you’re considering a small change to one or two processes, or a system wide change to an organization, it’s common to feel uneasy and intimidated by the scale of the challenge.
You know that the change needs to happen, but you don’t really know how to go about delivering it. Where do you start? Whom do you involve? How do you see it through to the end?
There are many theories about how to “do” change. Many originate with leadership and change management guru, John Kotter. A professor at Harvard Business School and world-renowned change expert, Kotter introduced his eight-step change process in his 1995 book, “Leading Change.” We look at his eight steps for leading change below.